Illustrious World Ltd is committed to protecting and respecting your privacy. We work to keep our policies in line with the latest legislation. (GDPR)
What information do we collect?
We do not collect personal information from our users, unless that information is necessary, When ordering or registering on our site, as appropriate, we may collect the following information:
- Information submitted in forms i.e. name, email address, mailing address, contact number
- If you contact us, we may keep a record of correspondence
- Details of transactions through our site and of the fulfilment of your orders
- Details of your visits to our site including, but not limited to, traffic data, resources accessed, behaviours and patterns or otherwise.
- You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- Internal record keeping.
- To process transactions and deliver your goods
- To improve our products and services.
- To customise the website according to your interests.
- To periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- To administer a contest, promotion, survey or other site feature
- To produce targeted, relevant and personalised adverts on external platforms such as Facebook & Instagram
- To measure or understand the effectiveness of advertising we serve to you and others
- To contact you periodically for market research purposes. We may contact you by email, phone, or post.
- To our third party partners for marketing or promotional purposes.
- We will never sell your information.
If you have given us the consent to do so, we may contact you by phone, email, SMS and post notifying you of products or special offers that may be on interest to you.
The data you provide will be used for the purpose stated at the time of collection i.e. for the fulfilment of your order should you need to be contacted with regards to an unforeseen issue or for newsletters if you have chosen to receive these when you placed your order or signed up via the form on our website footer.
In all of our communication to you we will offer you the option to opt-in or opt-out.
In the event that you do not wish to be contacted for such purposes, please ensure that you do not tick the appropriate box as you go through the registration or checkout process. You may unsubscribe from our contact list at any time by clicking the unsubscribe link that can be found in the footer or any of our marketing emails.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.