Delivery time and cost

All of our prices are inclusive of shipping within the UK. We'll contact you separately for additional shipping and insurance cost outside of the UK.

Depending on the location of the artwork that you have purchase, the delivery time varies from 2-4 business days for local shipping and 5-14 business days for global shipping. Please note, the following delivery times are guidelines only. 

For any urgent/special shipping request, please contact us directly before you purchase the artwork at: sales@illustrious.world


Order placed are usually dispatched the same day or the day after.

We do our best to dispatch orders the day on the same day or the day after, however occasionally this is not possible. And if for any reason an order placed cannot be shipped within 48 hours, we will inform you detailing revised shipping times.


Order tracking

For orders above £100 or special delivery request, we'll email you once your order has been dispatched. It will contain details which you can use to track your order online. 


Insurance

We insure each purchase that are above £100 during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us and transfer of responsibility in the same way.


Return or Exchange

Unfortunately, all purchase made are final. We do not accept any refund/exchange at this point.

However, if the purchase item received is not in the condition expected, please contact us: info@illustrious.world within 7 days of receiving your order.


If you have further questions, kindly check out our FAQ or contact us